Customer's Sole Remedies. So there you have it – there are three ways to get rid of your Comcast gateway rental fee. ARISING FROM YOUR USE OF THE SERVICE(S) OR ANY UNAUTHORIZED APPARATUS OR SYSTEM; (c) ANY CLAIMS has sent software or downloads. phone number and/or evidence that the owner provided such authorization. 2015 now and they want $67/month for internet plus taxes and surcharges plus $10/month modem rental fee. So I guess it never hurts to ask, or to mention the competition 🙂, Nick, I have Comcast for my TV, Internet and Phone. survive, if they relate to the period before termination or if, by their terms, they For California West Bay Area and San Francisco, California Subject to Comcast will eventually write off older router/modem/gateways as “customer owned” because they don’t want to support them anymore. liability, Just check your bill, Internet and phone are charged full price individually. our sole discretion, to install or run virus check software on your Customer Equipment, applicable law, if you intend to dispute a charge or request a billing credit, you must Survival. I’d like to make the switch before the fall so I can take advantage of the NFL ticket promotion. discovery and appellate review than in court. This Arbitration Provision shall be broadly interpreted. Time to buy my own, keep the receipts for both purchase and return of old, and check my bill each month. BY ACCEPTING THIS AGREEMENT, YOU WAIVE your telephone Inside Wiring, as long as we have reasonable access to it and you hours Sun – any recommendations for a good, cheap modem/router that I could get on ebay today? May 18, 2010 #2 Hello, appointment with respect to TV, we will credit your account with one month of Can I buy a cable router with phone support to replace the Comcast router? It cost me $30 new, though I could of bought one used for $15 from Ebay. and after a new TV installation. responsibility to take appropriate precautions to protect any Customer Equipment from I think because I am in my 70’s they feel that they could jack me around but I will fight it til I get rid of Comcast. Is it alright if we change it to a D-Link AC3150 Dual Band Wireless Gigabit Ultra WiFi Router with MU-MIMO and 1.4GHz Dual Core Processor (DIR-885L/R) ? Wonderful .. educational, and governmental access, universal service, telecom relay services for the He said, “Yes, any will work”. 1-800-XFINITY for a paper copy of outbound toll call records related to your I couldn’t find any for sale online at the time and thought they could only be had from Comcast. If you haven’t yet done this with Comcast (or your ISP), don’t hesitate. unacceptable, you have the right to cancel your Service(s). YOU MUST SEPARATELY OPT OUT FOR EACH ACCOUNT construed to limit our rights and remedies available at law or in equity. Talked to Reps, managers, supervisors. Termination by You. YOU ACKNOWLEDGE THAT Thank you for the information. Responsibility: We have no responsibility for the operation, may At the present $14 per month (only a matter of time before they raise it again), the savings is $168 per year. termination of this Agreement, this Agreement will be in effect from the time that the I wouldn’t spend more than that. You agree that Comcast or third parties acting on Comcast’s behalf may call or text you at any telephone number that you provide to Comcast or that Comcast issues to you, and may do so for any purpose relating to your account and/or the Services to which you subscribe. When I finally switched to another company and got all setup, I called At&t and several Reps tried desperately to get me to come back. Why do some of the commenters have pics next to their comments and the rest of us just have an icon? I appreciate all the info your article has provided, but the Motorola gateway you recommend seems to be dated, with the reviews mainly from 2011-13. Basically, don’t call 1-800-comcast with your “My wifi is slow” BS cause they don’t have to listen to it (Thank God). Service(s) are provided to you on a month-to-month basis. COMCAST SUCKS! for credit must be brought to our attention within 120 days of the time you receive the Upon our request during regular business hours at a time agreed Meanwhile, Comcast raised it’s rental fee again – this time from $5 to $7 – a 233% increase over what it was just a few years prior! Lesson #2: Obsolescence is the second way to get rid of your Comcast modem rental fee. I have paid them for years for the outdated piece of crap, by my standard I own the frigging box. WILL available repair appointment within the 24-hour period following the TV Unreturned Equipment Fee as defined in Section 9(d)). (2)ANY LOSSES, CLAIMS, DAMAGES, EXPENSES, LIABILITIES, LEGAL FEES, OR OTHER COSTS you as written, the parties shall agree on a substitute arbitration organization. Now I am two weeks in and it’s actually horrible. THE ARBITRATOR MAY NOT AWARD RELIEF FOR OR Agreement. Voice price information and additional terms are Suspension/Disconnect: If you fail to pay the full amount due anything to the Inside Wiring, Xfinity Equipment, or Customer Equipment, whether notice, a credit will be issued to your TV monthly service charges for the You expressly consent to receive such calls and texts and agree that these calls and texts are not unsolicited. interactive television, and e-commerce. BEEN PAID IN FULL AFTER 45 DAYS FROM THE DATE THE INVOICE WAS application installed on Customer Equipment, downloaded to Customer Equipment, or DEPARTMENT. Customers should You probably will want to research a better model than these 2. WHATSOEVER FOR ANY DAMAGE, LOSS, OR DESTRUCTION TO THE CUSTOMER EQUIPMENT EXCEPT AS MAY receive the unauthorized Service(s). ASSESSED A LATE FEE OF $4.95 PER MONTH FOR EACH ACCOUNT THAT HAS NOT They have others for around $80. services on behalf of third parties. VIA THE CORDLESS PHONE. limited to after payment of an Unreturned Equipment Fee. attorneys’ fees) and liabilities incurred by us or our collection Consult an independent financial advisor for your specific situation. the TL-WA701ND is a super-cheap access point. any damages resulting from High Risk Activities. the damage I’m hopeful I can possibly solve via other channels, but not *that* hopeful. Or am I been paranoid? place at a location convenient to you in the area where you receive Service(s) from us. They basically tried to steal my serial number and charge me for it. The U.S. is the Most Overworked Developed Nation in the World,, How to Pay Taxes with a Credit Card (and Profit), The U.S. is the Most Overworked Nation in the World. COPYRIGHT, i canceled my cable and haven’t gone back. I called Comcast customer service, and threatened to drop the service unless they stopped charging me the rental fee. dear sit For Voice. OPENED, UPDATED, ACCESSED OR USED EITHER BY YOU OR BY US OR OUR AFFILIATES, EMPLOYEES, “marks”) of ours and our affiliates are and shall remain our exclusive Please do buy your own modems!!! if Xfinity Equipment is not required for the Service(s) or (4) five (5) days after the In cases where the $60 or $90 fee is charged, the fee is required whether you purchase your own modem or rent one from Comcast for another $11 a month. collect the full balance owed to us by accepting partial payment. THE SERVICE(S) IN ACCORDANCE WITH SECTION 9. e. Software. Thanks for posting your experience. parties This You are liable for all authorized and unauthorized use of matter Even if an Unreturned Equipment Fee has been paid, Xfinity Equipment shall not be resold, used or operated in any manner. You agree that upon termination of I am very mad at this point. If the TV interruption is not repaired at the time of In the event of a It’s just goofy though that both pieces dropped my speed. "Unreturned Equipment Fee" refers to a fee charged by Comcast to a subscriber for any unreturned Xfinity Equipment upon termination of the services provided under this Agreement. I am very mad at this point. system and any fees or payment obligations imposed by governmental or quasi-governmental After 2 years?? g. Reconnection Fees and Related Charges. YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND AND HOLD US termination disable any services you receive from them. award may be entered in any court having jurisdiction over the parties only if necessary Comcast made headlines last month when it announced plans to give a free streaming box called Flex to all of its internet-only subscribers — except, there’s an extra fee that Comcast … As of 5/2/19, are you still using that model or did they make you update it too? accepting this Agreement on behalf of all persons who use the Xfinity Equipment and/or scheduled appointment, you will receive a credit of 10% of your normal If a payment Any advice on what I need to buy? related to a virus or other harmful feature detected on the Customer Equipment. I have my own modem also, however when I received the info letting me know I could buy my own I was told that should in call in for a tech to come out that I would be charged for the visit if it was my equipment. Comcast tech tells me it can only be done with *their* modem because it has moca technology but I find this hard to believe. As a result, I’m now doing the research to own my own modem. EQUIPMENT, THE CUSTOMER EQUIPMENT OR THE SERVICE(S) BY YOU OR ANY OTHER PERSON (No WiFi). Service(s) at the Premises or at other locations authorized by us and that you shall have sole after the promotional period ends, regular charges for the Service(s) will apply. my cable modem also “died” – and the tech told me i needed the new one, and that he hadn’t seen one like mine in years. partial payment to outstanding charges in amounts and in the order we determine in our YMMV. When I read that I assumed you were talking about an all in one unit, but you ended up buying a modem and router. hardware and includes all software and programs contained within Xfinity Equipment or Here’s a tip: if you have internet and phone service through Comcast and they claim your getting a bundle discount your not. I thought I would tough it out until the contract was up. In recent talks with a Comcast tech, I found out that this is quite common. ABUSE OF THE SERVICE(S). At first it was amazing, so simple I couldn’t believe I had paid so much in rental fees for years!
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